Only at Terreamer · 30-Day Happy Hair Guarantee

Fall in love with your hair in 30 days.
Or we'll make it right.

Frizzy, damaged, over-processed, bleached, or fried by a straightening somewhere else. Hair you hide in a bun or under a hat. That's the hair this guarantee was made for.

Before you pay a cent, we tell you what we can promise for your hair. If we can't guarantee it, we say so.

  • 4.8★365 Google reviews
  • 10,000+clients treated
  • 15 yearsperfecting one craft
  • 0formaldehyde
Smooth, glossy hair after a Terreamer straightening treatment
Terreamer 30-Day Happy Hair Guarantee seal
Sandra, founder of Terreamer Salon, with a client in the Melbourne salon

A promise from our founder

Thank you for trusting us with your hair.

Every client who sits in our chair has trusted us with something personal. We never take that lightly, and it is a privilege every time.

For fifteen years I have worked on one thing: turning hair people fight with every morning into hair they love.

So here is my promise. If your hair isn't doing what we told you it would, come back within 30 days and we will make it right.

Sandra's signature
SandraFounder, Terreamer Salon · 15 years in hair straightening

What we promise

Three promises. In writing. For 30 days.

  • Promise 01

    Healthier hair, and the photos to prove it

    We photograph your hair before and after, so you see the change, not just feel it.

  • Promise 02

    Not right in 30 days? We redo it, free

    Book a free check-in. If your hair isn't doing what we said it would, we treat it again at no cost.

  • Promise 03

    The 7-minute finish

    About 5 minutes with a dryer and 2 with an iron for that just-left-the-salon look at home.

Why we can promise this, and most salons can't

  • Straightening is all we doMelbourne's only salon dedicated to hair straightening and repair.
  • 15 years of techniqueRefined on thousands of heads of hair, from fine and fluffy to thick and curly.
  • Formulas from labs we chooseSourced from specialist labs we visit ourselves. Formaldehyde-free.
  • Made for MelbourneHumidity, rain, four seasons in a day. We know what your hair has to survive.

Keeping your guarantee

Four easy things on your side.

  1. Use the aftercare we send you home withOther products can strip the treatment. We'll tell you exactly what to use.
  2. No bleach, colour or henna while it's runningBook colour before your treatment, or talk to us first.
  3. Rinse after pools and the beachChlorine and salt left in can wear results down faster.
  4. Come in so we can see itCheck-ins are free and in person, so we can fix the right thing.

This guarantee is in addition to your rights under the Australian Consumer Law. It covers our smoothing and straightening treatments.

Start with a photo. We'll tell you what we can promise.

Text a photo of your hair to 0493 309 849. You'll know the treatment, your exact price and what we guarantee for your hair before you book. Your $147 deposit comes off the treatment.