Client reviews · Hair straightening Melbourne

Nervous?
So were they.

Every worry below came from a client before her first treatment. Tap yours to read what she said after.

Five worries

You're not the first to ask.

Pick a worry to see our answer and what clients said.

03 · What we can tell you

“It won't work on my hair.”

We price and plan by your hair's pattern, density and length. Text us a photo and we'll tell you which treatment we'd recommend before you book anything.

… I have very thick, long, stubbornly curly hair, and was nervous it wasn’t going to straighten.

However, the work was worth it - it worked!

I washed it for the first time a couple of days ago and it really is 95% straight on its own just with the hairdryer! …

Leah D.Very thick, long, curly hairGoogle review ·

Sandra did an amazing job with my nanoplasty. My hair is now so smooth and easy to manage, especially coming from very curly hair. I was worried about maintaining my colour because I have highlights, but the colour turned out beautifully. I'd absolutely recommend Terreamer if you share the same concern.

LaurenPremium Plex Nanoplasty · Very curly, with highlightsGoogle review ·

Tania is absolutely amazing! This was my first ever keratin treatment and she tackled my thick African hair effortlessly. I’m so obsessed with the outcome, my hair feels so soft, shiny, and looks so great. She made the whole experience comfortable and easy, and her skill and professionalism really showed. Highly recommend her to anyone with textured or curly hair

Anita M.Premium Keratin · Thick African hairGoogle review ·

When it didn't go right

If it isn't right, we make it right.

Not every visit is perfect. This is one of our reviews that wasn't five stars, and how we answered it, exactly as it appears on Google.

Her review

I arrived at 9:20 for my appointment to find the salon padlocked and no one there. For a moment I wondered if I’d signed up for a hair treatment or an escape room. One call to Peter (manager, comedian, and professional problem-solver) later, and the day was saved—he was friendly, humorous, and super accommodating.

The hairdresser eventually arrived—apologetic, lovely, and definitely worth the wait. Service was excellent, and right now my hair feels silky, smooth, and straight. I went for the keratin treatment, which is meant to last 4–6 months. I’ve stocked up on all the aftercare products, so fingers crossed it goes the distance.

Also, shout out to the sink chair—it transforms into a flat bed. Honestly, I’d happily pay extra for a nap add-on service.

Overall: A slightly bumpy start, but fantastic service, a great laugh with Peter, and results I’m really happy with. Looking forward to seeing how this keratin magic holds up!

Paula S.Google review ·

Reply from Terreamer · November 2025

Thank you for such a funny and generous review, Paula. We’re glad the day turned around and that you left with silky, smooth hair and a good laugh. We really appreciate your patience and your great energy.

Team @ Terreamer ❤️

30-day happy hair guarantee

If your hair isn't behaving the way we said it would, come back in and we'll sort it.