FAQ - how to select a treatment

Your questions answered.

If you have a question that is not answered here please reach out to us. It is easy.
Contact us
📞 1300 824 685
📧 info@terreamer.com.au

Common Questions

You are the best person to ask, so ask yourself what do you want from your hair. Once you know that you can reach out to us to help achieve your goals. We will do what we can to help :)

If you want help feel free to reach out on 1300 824 685 or info@terreamer.com.au


Some common questions:

Does my hair feel unhealthy?
Is my hair breaking or am I experience any hair fall?
Do I have split ends that I want to repair?

Do I want to save time on my hair?

Do I want straight hair?
Do I spent too much time on my hair and want to reduce that?

Our treatments help with all these questions. It's good to know what you are struggling with.

If you want help feel free to reach out on 1300 824 685 or info@terreamer.com.au


Being the experts we can help you asked great questions if you decide not to come to Terre a Mer or if we are too far from you.

Does the treatment come with any sort of guarantee?
Do I need to leave it in for 24 to 48 hours? (if yes its a Red flag as it contain formaldehyde)
What training have they done in their specific keratin system they use?
Will a senior person be doing my hair and not a junior?
Do they differ the technique used depending on the hair, if so what do they do? (Its a good sign if they adjust the technique as it shows they have been trained and have experience)
If you want your hair straight, confirm if it will straighten and not just smoothen your hair. (Most keratins just smooth or defrizz, Terre a Mers can act as a Keratin Hair Straightener)

It's important to know that you are getting the very best when it comes to the investment in your hair, especially when its a keratin treatment.

How do they know the brand they use performs and is safe?
Do they provide a guarantee after they have done your hair?
Have they done hair like yours before and gotten the result that you wanted?
Can they provide before and afters?
Do they have testimonials regarding their treatment works?
Have they done brand training with keratin treatment (most salons will say yes even when they haven't done it)
Do they have different techniques based on different types of hair and goals the client wants to achieve?

Or you can just come to Terre a Mer and know and be rest assured you are getting the very best!

See you in the salon :)